In Stock products are already at our Georgia warehouse and ready for processing.

Re-Order products are made for you after your order is placed. “Re-Order” will always appear in the product title when an item is made to order.

The current production estimate forshow pads and ranch pads is approximately 16 weeks.This is an estimate and is not guaranteed due to production and quality-control requirements.

Please allow 2 to 5 business days for processing, excluding weekends and holidays. Processing may take longer during sales, events, holidays, or periods of high order volume.

We do not accept cancellations for a refund to the original payment method. If your order has not shipped, you may submit a cancellation request through your customer account.

Cancellation requests are reviewed individually and approval is not guaranteed. Approved cancellations are issued as online store credit only. Items designated as final sale are not eligible for cancellation.

No. Discount codes must be entered at checkout before the order is submitted. We cannot retroactively adjust the order or issue credit for a missed discount code.

Once your order ships, you will receive an email containing your tracking information. You can also sign in to your customer account to view your order status.

Please check your spam or junk folder if you do not receive the shipping email.

“Awaiting Pickup” usually means your shipping label has been created, but the carrier has not completed its first scan. Tracking may take up to 24 hours to begin updating.

Carrier scans and tracking updates may take longer during weekends, holidays, and periods of high shipping volume.

First, check your tracking information for the latest carrier update. If your package appears delayed or lost, contact the shipping carrier using your tracking number.

You may also email customerservice@saguaroshowpads.com with your order number and tracking information. We will review the shipment and help determine the next steps.

Report shipping damage to customerservice@saguaroshowpads.com within 48 hours of delivery.

Include your order number and clear photographs of the product, shipping box or mailer, shipping label, and damaged packaging. Keep all packaging until your claim has been reviewed.

Yes. We ship to select eligible countries. Available destinations and shipping rates will appear at checkout.

All international orders are final sale. International shipping availability may change based on carrier service, regulations, and destination restrictions.

Yes. International customers are responsible for all applicable customs duties, import taxes, brokerage fees, and other charges imposed by the destination country.

These charges are separate from your order and shipping costs. Saguaro Show Pads cannot control or estimate charges imposed by customs authorities or shipping carriers.

No. Saguaro Show Pads does not currently ship to countries within the European Union. Current EU consumer-protection and compliance requirements are not workable for our small business at this time.

We hope to restore shipping to these countries if the requirements become manageable for small businesses.

Eligible items may be returned for online store credit when they meet all return requirements. Items must be unused and returned in their original condition.

Final-sale items are not eligible for return.

Submit your request through our online Return Portal. Your return must be approved before you send the item back.

Include the required return paperwork inside your package. Submitting a request does not guarantee approval.

You must submit your return request through our online Return Portal within 30 days of delivery.

Requests submitted after the 30-day return period are not eligible for approval.

Approved returns receive online store credit only. We do not issue refunds to the original payment method.

Store credit is issued after your return has been received, inspected, and approved.

Customers are responsible for paying the cost of shipping an approved return back to Saguaro Show Pads.

Original shipping and handling charges are nonrefundable and will not be included in your store credit. Your approved store credit will be based on the eligible merchandise value, minus the 10% restocking fee.

Yes. A 10% restocking fee is deducted from the online store credit issued for an approved return.

Original shipping and return shipping costs are also excluded from the store-credit amount.

The following purchases are final sale and cannot be returned:

• International orders
• Sale or discounted items
• Orders placed using a discount code
• Performance wear and show wear
• Custom-sized or nonstandard-sized pads

Review the product description and your order carefully before completing your purchase.

No. We do not offer direct exchanges. If your item is eligible for return, you may request a return through our online Return Portal.

Once your return is approved and store credit is issued, you may use the credit toward another eligible product.

No. We will not accept returns without an approved return request through our online Return Portal.

Unauthorized returns will not be processed for store credit. Saguaro Show Pads is not responsible for any loss, damage, shipping costs, or other expenses associated with items returned without prior authorization.

Show pad sizes are listed as spine length × total width, measured in inches.

For example, a 34 × 40 show pad is 34 inches long along the spine and 40 inches wide across the full pad. The 40-inch width provides approximately 20 inches of drop on each side.

Show pad sizes are listed as spine length × total width. The first number is the spine length. The second number is the full width and determines the drop on each side.

SPECIAL SIZES:

• 20 × 26 Mini: approximately 13 inches of drop per side
• 22 × 24 Small Pony: approximately 12 inches of drop per side
• 26 × 30 Large Pony: approximately 15 inches of drop per side
• 32 × 36 Arabian: approximately 18 inches of drop per side

STANDARD SIZES:

• 34 × 38: approximately 19 inches of drop per side
• 34 × 40: approximately 20 inches of drop per side
• 34 × 42: approximately 21 inches of drop per side
• 34 × 44: approximately 22 inches of drop per side

A larger second number provides more coverage below the saddle. Available sizes vary by design and are shown on each product listing.

Special, custom, and nonstandard sizes are final sale.

Email customerservice@saguaroshowpads.com with the design and size you need. We will send you an invoice reflecting your requested size. All custom-sized pad sales are final.

Our Show Pad Size Guide explains how each size works and how to choose the right coverage for your horse, saddle, and work pad.

Show pads are larger and provide more visible coverage around the saddle for a polished show-ring look.

Ranch pads have a more compact profile with less bulk. Their versatile size works well for ranch riding, reining, trail riding, mounted shooting, barrel racing, and everyday use.

Weight and thickness vary by size, pattern, and quality tier.

Show pads are generally around 3/4 inch thick and weigh approximately 8 to 10 pounds.

Ranch pads are generally less than 1/2 inch thick and weigh approximately 3 to 6 pounds. Their thinner profile provides less bulk and a closer-contact feel.

Upgraded and First Class pads may have more weight and body due to their denser construction. First Class is our heaviest and tightest-woven quality tier.

These measurements describe the woven top pad. A separate work pad supplies the primary cushioning.

Yes. Show pads and ranch pads are woven top pads and should be paired with a work pad or pad liner underneath.

The layer underneath provides the primary cushioning, protects the woven pad from sweat, and helps create the proper fit between your horse and saddle. A thinner liner can reduce bulk and provide a closer-contact feel.

Saguaro also offers a line of premium work pads and liner pads designed to pair with our show pads and ranch pads.

Each quality tier reflects the pad’s materials, weave density, weight, body, wear leathers, and finish.

STANDARD
Our most accessible quality tier. Standard pads feature original Saguaro designs, quality handwoven construction, and standard single-sided wear leathers.

UPGRADED
A more substantial pad with finer materials, a tighter weave, greater density, brighter colors, more detailed patterns, and upgraded double-sided wear leathers.

FIRST CLASS
Our highest quality tier. First Class pads feature finer wool, our tightest weave, the most substantial weight and feel, and upgraded double-sided wear leathers.

Exact weight, thickness, and construction may vary by size and design. Review the individual product listing for complete specifications.

Yes. Every Saguaro pattern is original, hand-drawn, and copyrighted before production. Each pad is then handwoven using the selected pattern and color palette.

Because of the handwoven construction, slight variations in weave, dimensions, yarn color, and pattern placement may occur. These natural variations make each pad unique.

Colors may also appear different depending on lighting and your screen settings.

Re-Order pads must be ordered in their original color palette. Colors cannot be changed when purchasing a Re-Order.

Color changes require a custom order. Custom ordering opens only on a limited basis and may remain closed for extended periods due to design workload, production capacity, and current order volume.

When custom ordering is available, you may change one color or create an entirely new color palette using an existing Saguaro design.

Custom availability will be announced on our website and social media. Digital mock-ups and yarn colors may vary slightly from the finished handwoven pad.

Saguaro pads are woven with hand-dyed wool. Water saturation may cause the colors to run or bleed.

For routine care:

• Allow the pad to air-dry completely after use.
• Remove loose hair and dust with a clean, soft brush or low-suction handheld vacuum.
• Blot spills immediately with a clean, dry white cloth. Do not rub.
• Use a work pad or liner underneath to reduce sweat and dirt buildup.

Do not soak, hose, pressure wash, steam clean, machine wash, or machine dry your pad. Avoid hot water, bleach, stain removers, and household detergents.

For stains or deep cleaning, use a professional cleaner experienced with hand-dyed wool rugs and leather trim. The cleaner should test every color for dye stability before using water.

Never fold or store your pad while it is damp.

Make sure your pad is completely clean and dry before storing or packing it. Store it flat or draped evenly over a wide saddle-pad rack in a cool, dry area. Avoid direct sunlight, damp storage, sharp folds, and placing heavy items on top of it.

Each pad includes a complimentary clear dust cover for basic protection during storage. Although the dust cover has a handle, it is not designed for frequent carrying or travel.

For hauling and traveling to shows, we recommend an embroidered mesh-sided carrying case. The mesh sides provide better airflow than the standard dust cover, allowing your pad to breathe while helping protect the weave, fringe, and wear leathers during transport.

Never place a damp pad inside a dust cover or carrying case.

Remove your pad from the horse and blot excess moisture with a clean, dry white cloth. Place it flat or drape it evenly over a wide saddle-pad rack in a well-ventilated area.

Allow the pad to air-dry completely. Do not use heat, direct sunlight, or a clothes dryer. Because the wool is hand-dyed, keep the wet pad away from other fabrics and surfaces that could be stained if the colors bleed.

Do not place a damp pad inside its dust cover or carrying case.

Wipe the wear leathers with a clean, slightly damp cloth to remove surface dirt. Allow them to dry, then apply a small amount of quality leather conditioner with a cloth.

Keep water, oils, and conditioner away from the woven wool because they may cause staining or color transfer. Do not saturate the leather or apply conditioner directly to the pad.

Hand wash your shirt in cold water with a mild detergent, then hang it to air-dry. Do not use bleach, wring the fabric, or place the shirt in a dryer.

Spot-clean makeup and stains promptly with a soft microfiber cloth. Use a garment steamer or an iron on the lowest setting to remove wrinkles. Always test heat on a hidden area first.

Store your shirt on a wide hanger in a cool, dry place. Avoid leaving it inside a hot trailer for extended periods.

Spot-clean the shirt whenever possible using cold water, mild detergent, and a soft cloth. Gently blot the fabric. Do not scrub the stones or soak the shirt.

Avoid machine washing, tumble drying, bleach, and high heat. Never place an iron or garment steamer directly over the stones because heat may loosen the adhesive or damage their finish.

After wearing, allow the shirt to air out completely. Store it on a wide, sturdy hanger inside a breathable garment bag, with enough space to prevent the stones from rubbing against other garments.

For deep cleaning, use a professional cleaner experienced with stoned western show clothing.

Both styles measure 31 × 32 inches and are available in 3/4-inch and 1-inch thicknesses.

CorePro™ features a contoured profile made from 100% wool felt. Choose CorePro™ if you prefer a traditional all-wool work pad.

LiftFit™ combines wool felt with a neoprene bottom and includes a built-in front lift. Choose LiftFit™ if you prefer a hybrid construction with added lift through the front of the pad.

Both styles include premium wear leathers and may be used beneath a Saguaro show pad or ranch pad.

Choose the thickness based on your horse, saddle fit, workload, and the total amount of padding you plan to use.

A 3/4-inch work pad provides a lower-profile fit with less bulk. It is often preferred when layering a show pad or ranch pad over it.

A 1-inch work pad provides a thicker, more substantial layer beneath the saddle.

Consider the combined thickness of every layer. A thicker pad cannot correct an improperly fitted saddle. If you are unsure which thickness your horse needs, consult a qualified saddle fitter.

After each ride, allow the pad to air-dry completely with the underside exposed. Once dry, remove loose hair and dirt from the wool felt with a rubber curry comb or firm brush.

For LiftFit™, wipe the neoprene bottom with a damp cloth after use. For heavier sweat buildup, use a small amount of mild soap and cool water, then remove all soap residue with a clean damp cloth.

Do not machine wash, machine dry, pressure wash, bleach, or store the pad while damp. Clean and condition the wear leathers separately, keeping leather products away from the felt and neoprene.

Yes. Both CorePro™ and LiftFit™ are complete work pads designed for everyday riding and may be used alone beneath your saddle.

They may also be used as the base layer beneath a Saguaro show pad or ranch pad. When layering pads, consider the total thickness and confirm that your saddle still fits correctly. Keep both pads centered, smooth, and lifted into the saddle’s gullet to maintain wither clearance.

Log in to your customer account before placing an order. Points are added to the account connected to the email address used at checkout. Visit the rewards panel to view current earning opportunities, your point balance, and available rewards.

Log in to your customer account using the same email address connected to your rewards. Open the rewards panel, select an available reward, and apply the generated code at checkout. Rewards cannot be applied after an order has been placed.

Our rewards program is managed by a third-party company. Saguaro Show Pads cannot access, add, restore, transfer, or adjust points. Please use the support option inside the rewards panel for help with your account.

Yes. Unused rewards points expire after 12 months. Log in to your customer account to view your available points and redeem them before they expire.

Only one discount or rewards code may be used per order unless checkout specifically allows the offers to be combined. Discount codes cannot be added after an order has been placed.

Shop Pay Installments may be available for eligible orders. If the option appears at checkout, select Shop Pay and review the payment plans available to you.

Eligibility, payment schedules, and any applicable interest are determined by the payment provider. Please review all terms before completing your purchase. Saguaro Show Pads cannot approve applications or modify installment plans.

Source: Shopify Help Center

We accept major credit and debit cards. You may also see options such as Shop Pay, Apple Pay, or Google Pay at checkout. Available payment methods may vary by device and location.

No. All sale items and purchases made with a discount code are final sale. They cannot be returned or exchanged and are not eligible for store credit. Please review all product details and sizing before ordering.